HappyFamilyDoc, PLLC is committed to ensuring that your privacy is protected.
Information We May Collect:
We collect personal information from you so that we can provide you with a positive experience when utilizing our website or content. We will only collect the minimum amount of information necessary for us to fulfill our obligation to you.
We may collect:
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to the coaching services being provided by HappyFamilyDoc, PLLC
Other information relevant to customer surveys and/or offers
Billing information including name, address and credit card information so that we can process payment to deliver our services to you under our contractual obligation.
Name and an email address if you complete our contact form with a question. We may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question.
Please note that the information above (“Personal Data”) that you are giving to us is voluntarily, and by providing this information to us, you are giving consent for us to use, collect and process this Personal Data. You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us at email@example.com. If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our website or its content.
Other information we may collect:
Anonymous data collection for use to maintain our website’s high quality. We may use your IP address to help diagnose problems with our server and to administer the website by identifying which areas of the website are most heavily used and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially "traffic data" which cannot personally identify you but is helpful to us for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way.
Use of "Cookies"
We may use the standard "cookies" feature of major web browsers. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our website other than cookies. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on our website and some features may not work as intended.
What we do with information we collect:
We require this information to understand your needs and to provide you with better service, and in particular for the following reasons:
For for internal purposes such as record keeping, auditing, data analysis, and research to improve HappyFamilyDoc's Coaching’s products, services, and customer communications
For the performance of a contract to which you are a party
For compliance with a legal obligation to which HappyFamilyDoc is subject
We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided
We may also use your information to contact you for market research purposes.
We may contact you by email, phone, or mail. We may use the information to customize the website according to your interests.
We will use the Personal Data you give to us in order to process your payment for the purchase of services under a contract. We only use third party payment processors that take the utmost care in securing data and comply with the GDPR.
Share with third parties. We may share your information with trusted third parties such as our newsletter provider in order to contact you via email, or our merchant accounts to process payments, and Google / social media accounts in order to run advertisements and our affiliates.
Viewing by others. Note that whenever you voluntarily make your Personal Data available for viewing by others online through this Website or its content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the information that you voluntarily share (i.e. sharing a comment on a blog post, posting in a Facebook group that we manage, etc.).
Data retention. We retain your Personal Data for the minimum amount of time necessary to provide you with the information and / or services that you requested from us. We may include certain Personal Data for longer periods of time if it’s necessary for legal, contractual and accounting obligations.
Passwords. To use certain features of the website or its content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personal Data at your own risk. You agree to notify us immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password. We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.
How you can access, update or delete your Personal Data
You have the right to:
1. Request information about how your Personal Data is being used and request a copy of what Personal Data we use.
2. Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.
3. Rectify or erase Personal Data and receive confirmation of the rectification or erasure.
4. Withdraw your consent at any time to the processing of your Personal Data.
5. Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.
6. Receive Personal Data portability and transference to another controller without our hinderance.
7. Object to our use of your Personal Data.
8. Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.
9. Unsubscribe. You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link at the footer of all email communications. If you have questions or are experiencing problems unsubscribing, please contact us at firstname.lastname@example.org.
We take commercially reasonable steps to protect your Personal Data from misuse, disclosure or unauthorized access. We only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data as we do. That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately. Anti-Spam Policy. We have a no spam policy and provide you with the ability to opt-out of our communications by selecting the unsubscribe link at the footer of all e-mails. We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information. We will not sell, rent or share your email address.
Third Party Websites
HappyFamilyDoc, PLLC does not sell personal information, and your personal information will not be shared with third parties for their marketing purposes.
We may link to other websites on our website. We have no responsibility or liability for the content and activities of any other individual, company or entity whose website or materials may be linked to our Website or its content, and thus we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use and protect the privacy of your Personal Data.
Children’s Online Privacy Protection Act Compliance
We do not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Website and its content is directed to individuals who are at least 18 years old or older.
Data Controllers and Processors
Last updated 3/23/2002.